All Hyperion CDs are carefully checked on delivery from our various factories. However, it is possible for occasional faulty discs to be found - it is not feasible for us to check every single copy, particularly given that we are unable to sell CDs which have been unwrapped.

If you have a problem with any Hyperion CD, please let us know:

Hyperion Records Limited
PO Box 25, London SE9 1AX, England
Telephone +44 [0]20 8318 1234
Fax +44 [0]20 8463 1230

We will aim to resolve all problems as soon as possible.

When contacting us, please include the following information:

The catalogue number and/or title of the CD.

The matrix number (or hubcode) etched around the centre-hole on the playing side of the disc.

The country of manufacture (printed on the CD, and on the back of the case).

A description, as precise as possible, of the problem.

(This information will help us to investigate any problem more quickly.)